SmartSeas AI — Real-Time Maritime Troubleshooting & Fleet Intelligence

Built by mariners, for mariners. SmartSeas AI unifies ship manuals, past technical defects & incidents, and day-to-day operational data into one 360° assistant that helps crews resolve faults faster, prevent repeat issues, and keep vessels earning.

Why SmartSeas (not a generic AI)

Generic ChatGPT enterprise AI is powerful—but it isn’t maritime. SmartSeas is purpose-built for ship operations, standardizes your technical data for accuracy, runs on-vessel when needed, and plugs straight into your existing marine stack.

At a glance

Ship-specific configuration tuned by experienced industry experts

360° knowledge: Manuals + Past Technical Defects & Incidents + search signals + benchmarking

Standardized data, retrieval-grounded answers (zero-hallucination target)

Offline-capable for on-vessel/edge deployments

Native workflows with email, Google Drive, SharePoint, WhatsApp & marine ERPs (e.g., MariApps, Lloyds CFM)

Scales to 600 users; ≥10 TB data included

Multi-model engine: Perplexity (search), GPT-5 (RAG), Gemini (overview), in-house Genie (data standardization)

Security & compliance: SOC 2, GDPR, ISO/IEC 27001

Highlights of Our Accomplishments

Recognizing noteworthy milestones and achievements within our journey, showcasing success and perseverance.

24+

Excellence Award

12+

International Presence

55k

User’s Retention

Our Mission

What do we do

Putting our customers at the heart of everything we do, we strive to deliver exceptional

Why do we exist

By focusing on our customers in every decision, we work provide truly exceptional experiences.

Our Vision

Where do we want to be in the future

To create a world where education is accessible to all, regardless of background or circumstance, empowering individuals to unlock their full potential and contribute meaningfully to society.

Elevate your workforce efficiency

It's intuitive, efficient, and has saved us countless hours. Our team can focus on what really matters.

Brooklyn Lean

Software Engineer

72k

Activity Monitor

12

Activity Monitor

53

Activity Monitor

It’s simple, effective, countless hours. Now, our team can focus on what truly matters most.

Brooklyn Lean

Software Engineer

82k

Activity Monitor

28

Activity Monitor

56

Activity Monitor

Connects to the tools you already use

Integration All

We have started our journey since 2019

Our story begins with a simple yet profound realization: managing staff schedules shouldn't be a headache. Founded by a team of passionate professionals.

StaffSync has been a lifesaverfor our marketing team.

The staff at StaffSync have been wonderful to work with, always responsive and willing to accommodate our specific needs.

Mary Johnson

Software Engineer

Fast facts

Your Troubleshooting Superpower – Fast, Furious, and Flawless!

90%

Faster Troubleshooting: real-time data retrieval and AI-guided insights.

80%

Reduction in Downtime: enabling quicker identification and resolution of failures.

100%

Decrease in Knowledge Loss: during crew changes and transitions, ensuring continuity in operations.

95%

User Satisfaction Rate: ability to resolve issues and provide actionable insights.

70+

Ships: live across 70+ ships, delivering seamless troubleshooting 

10,000+

Active Users Across Ship and Shore: empowering over 10,000 users from both ship crews and shore teams worldwide,

What you can do with SmartSeas

Resolve faults faster , with confidence

  • Ask in natural language; SmartSeas pulls the exact page, step, or diagram from your manuals and relevant incidents.
  • Standardized data + strict retrieval deliver consistent, cite-back answers designed to minimize hallucinations.

See where you stand - fleet benchmarking

  • Compare equipment performance across vessels using SmartSeas’ wide data graph to identify outliers and recurring patterns.

Realtime analytics that match how fleets work

  • Ship-wise, user-wise, equipment-wise, spare-parts-wise views
  • Drill-through from fleet to vessel to component—C-suite agent included for instant executive summaries and reports.

Works wherever your people do

  • Chrome plugin for instant access in the flow of work
  • Mobile/Tablet to troubleshoot from the engine room, deck, or shore
  • Offline mode for poor-connectivity scenarios

Integrations that fit your estate

  • Email, Google Drive, SharePoint, WhatsApp; marine ERPs like MariApps and Lloyds CFM
  • Bring your history without ripping and replacing—SmartSeas meets you where you are.

Built for scale & security

  • Up to 600 users; ≥10 TB data included from day one
  • SOC 2, GDPR, ISO/IEC 27001 aligned; encryption and access controls designed for owner/operator policies and data residency needs.

Predict & prevent incidents

  • Uses past incidents and technical data, plus aggregate search behavior, to spot early signals and prescribe steps that avoid downtime.

How it works (under the hood)

Genie (in-house): Normalizes nomenclature across manuals, defects, OEM terms—this standardization is the backbone for accurate retrieval.

Perplexity (search): High-recall discovery across your connected sources.

GPT-5 (RAG): Composes grounded, step-by-step guidance using strictly retrieved context.

Gemini (overview): Produces concise briefs, summaries, and options for decision-makers.

Feedback loop: Industry experts continuously review and improve the knowledge base and prompts.

SmartSeas vs. Generic Enterprise AI (quick contrast)

Maritime-specific vs domain-agnostic

Offline/on-vessel vs cloud-only

Marine ERP & WhatsApp workflows vs general connectors, custom build for maritime

Benchmarking, incident prediction, and spare-parts analytics vs generic analytics needing setup

SmartSeas AI vs ChatGPT Enterprise — Feature Comparison

Area SmartSeas AI ChatGPT Enterprise
Purpose & Fit Built for maritime; by mariners, for mariners. General-purpose enterprise AI workspace; domain-agnostic.
Domain Focus & Knowledge Ship-specific configuration; trained & curated by maritime experts. No built-in maritime expertise; relies on your data/apps.
Data Sources & Fusion 360° view: Manuals, Past Defects, Incidents, Search Signals, Fleet Benchmarking. Aggregates org content via enterprise connectors (Drive, SharePoint, email…)
Standardization & Hallucination In-house Genie engine; strict grounding; zero-hallucination target. Retrieval reduces errors but zero hallucination not guaranteed.
Offline / On-Vessel Offline/on-vessel supported (edge usable). Cloud SaaS; no public offline/on-prem version.
Integrations Email, Google Drive, SharePoint, WhatsApp; marine ERPs (MariApps, Lloyds CFM). Broad enterprise connectors; marine ERP/WhatsApp via custom build.
Scale & Storage ~600 users; ≥10 TB data included. Scales to large orgs; storage depends on plan/tenant setup.
Analytics & Dashboards Realtime maritime analytics; C-suite drilldowns. Analytics available but not maritime-specific.
Prediction & Prevention Uses incidents + tech data + search signals to predict issues and prescribe fixes. Predictive workflows possible but require custom engineering.
Fleet Benchmarking Cross-fleet data graph for vessel & equipment benchmarking. Not available by default; requires your data + custom build.
Model Strategy Multi-model: Perplexity, GPT-5, Gemini, Genie. OpenAI model family; external models via separate tooling.
Access & Devices Chrome plugin; mobile/tablet for deck troubleshooting. Official apps + web; no Chrome extension.
Ecosystem & Support Maritime ecosystem: service engineers, port partnerships, SIRE2, Chief Engineers. Enterprise support; not maritime-specific.
Security & Compliance SOC 2, GDPR, ISO 27000-series; maritime data-residency support. Enterprise-grade security; org data not used for model training.

Who benefits

Fleet Managers & Superintendents: faster resolution, fewer repeat issues, standardized reporting.

Chief Engineers & Crew: clear steps, verified references, works even with limited connectivity.

C-suite: real-time KPIs, benchmarking, and rapid answers from an executive-ready AI agent.

Get Started Today

Contact us to schedule a demo or for more information about our pricing plans. Let SmartSeas AI optimise your fleet operations and take troubleshooting to the next level of marine digital transformation!

Frequently Asked Questions (FAQs) - Marine AI

Is SmartSeas accurate enough for critical ops?
Will it work with our existing tools?
What about security & compliance?
Can it run on-vessel without stable internet?
How quickly can we start?
How many users and how much data are included?